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Online Services
  Locations and Hours


Arkansas (2 locations)
Colorado
Georgia

Kentucky
Minnesota (2 locations)
New Jersey
Tennessee (2 locations)
Texas (2 locations)
Wisconsin (4 locations)

ATM Finder
Nationwide Shared Service Centers

Virtual Locations


  Arkansas (Central Time)
 
Ft. Smith
Altra Federal Credit Union c/o Trane • 4811 S. Zero Street, Fort Smith, AR 72903
Phone: 479-648-4383 or 800-755-0055
Fax: 479-648-4389
  Lobby Mon-Fri: 8:30 a.m. to 4:00 p.m.
   

Ft. Smith - Aire Systems
Altra Federal Credit Union c/o Aire Systems • 9900 Aire Circle, Fort Smith, AR 72903
Phone: 479-648-7489 or 800-755-0055 Fax: 479-648-7496
  Lobby Mon, Wed, Fri: Noon to 4:00 p.m.

  Colorado (Mountain Time)
 
Pueblo
Altra Federal Credit Union c/o Trane • 101 William White Blvd, Pueblo, CO 81001

Phone: 719-585-3997 or 800-755-0055 • Fax: 719-585-4309
  Lobby Monday - Friday: 8:30 a.m. to 4:00 p.m.

  Georgia (Eastern Time)
 
Vidalia
Altra Federal Credit Union c/o Trane • 712 McNatt Street, Vidalia GA 30474
Phone: 912-538-4065 or 800-755-0055 • Fax:
912 538 4076
  Lobby Monday - Friday: Noon to 4:00 p.m.

Kentucky (Eastern Time)
Lexington
Altra Federal Credit Union c/o Trane • 1515 Mercer Road, Lexington, KY 40511
Phone: 859-259-2589 or 800-755-0055 • Fax: 859-288-2621
  Lobby Monday, Tuesday: 7:00 a.m. to 4:00 p.m.
Wednesday:
10:00 a.m. to 4:00 p.m
Thursday, Friday:
6:30 a.m. to 4:00 p.m.
 

Minnesota (Central Time)
La Crescent
205 N Chestnut St, La Crescent, MN 55947
Phone: 507-895-3700 or 800-755-0055
Fax: 507-895-3703
  Lobby

Mon, Tues, Thurs: 9:00 a.m. to 5:30 p.m.

  Wednesday:10:00 a.m. to 5:30 p.m.
  Friday: 9:00 a.m. to 6:00 p.m.
  Saturday: 8:00 a.m. to 12:00 p.m
  Drive-up Mon, Tues, Thurs: 7:30 a.m. to 5:30 p.m.
  Wednesday: 10:00 a.m. to 5:30 p.m
  Friday: 7:30 a.m. to 6:00 p.m.
  Saturday: 8:00 a.m. to Noon

Winona
526 Orrin St. Winona, MN 55987
Phone: 507-454-3365 or 800-755-0055
Fax: 507-452-5939
  Lobby Mon, Tues, Thurs, Fri: 9:00 a.m. to 5:30 p.m.
  Wednesday: 10:00 a.m. to 5:30 p.m.
  Drive-up Mon, Tues, Thurs, Fri: 7:30 a.m. to 5:30 p.m.
  Wednesday: 10:00 a.m. to 5:30 p.m.
  Saturday: 8:00 a.m. to Noon

New Jersey (Eastern Time)

Trenton
Altra Federal Credit Union c/o Trane • 2231 E. State St., Trenton, NJ 08619
Phone: 609-588-4214 or 800-755-0055 • Fax: 609-588-4212

  Lobby Monday - Friday: 7:30 a.m. to 3:30 p.m.

Tennessee (Central Time)
Clarksville - Madison St.
1600 Madison St., Clarksville, TN 37043
Phone: 931-552-3363 or 800-755-0055
Fax: 931-542-9018
  Lobby Mon, Tues, Thurs: 9:00 a.m. to 5:00 p.m.
  Wednesday: 10:00 a.m. to 5:00 p.m.
  Friday: 9:00 a.m. to 5:30 p.m.
  Drive-up Mon-Thurs: 8:00 a.m. to 5:00 p.m.
  Friday: 8:00 a.m. to 5:30 p.m
  Saturday: 8:00 a.m. to Noon

Clarksville - Stone Container Dr.
184 Stone Container Drive, Clarksville, TN 37040
Phone: 931-645-3802 or 800-755-0055
Fax: 931-920-6540
  Lobby Mon, Tues, Thurs: 9:00 a.m. to 5:00 p.m.
  Wednesday: 10:00 a.m. to 5:00 p.m.
  Friday: 9:00 a.m. to 5:30 p.m.
  Drive-up Mon-Thurs: 8:00 a.m. to 5:00 p.m.
  Friday: 8:00 a.m. to 5:30 p.m

Texas (Central Time)
Tyler - Troup Hwy.
5523 Troup Hwy. Tyler, TX 75707
Phone: 903-581-6091 or 800-755-0055
Fax: 903-581-9870
  Lobby Mon, Tues, Thurs, Fri: 9:00 a.m. to 5:00 p.m.
  Wednesday: 10:00 a.m. to 5:00 p.m.
  Drive-up Mon-Thurs: 8:00 a.m. to 5:30 p.m.
  Friday: 7:00 a.m. to 7:00 p.m
  Saturday: 8:00 a.m. to Noon

Tyler Corners
3829 Hwy. 64 West, Tyler, TX 75701
Phone: 903-596-9009 or 800-755-0055 Fax: 903-596-0440
  Lobby Mon, Tues, Thurs, Fri: 9:00 a.m. to 5:30 p.m.
  Wednesday: 10:00 a.m. to 5:30 p.m.

Wisconsin (Central Time)
La Crosse
2715 Losey Blvd. South, La Crosse, WI 54601
Phone: 608-787-4500 or 800-755-0055
Fax: 608-787-7106
  Lobby Monday-Thursday: 9:00 a.m. to 5:30 p.m.
  Friday: 9:00 a.m. to 6:00 p.m.
  Drive-up Monday-Thursday: 7:00 a.m. to 5:30 p.m.
  Friday: 7:00 a.m. to 6:30 p.m
  Saturday: 8:00 a.m. to Noon

La Crosse - Downtown Festival Foods
28 Copeland Ave, La Crosse, WI 54603
Phone: 608-787-4500 or 800-755-0055
Fax: 608-782-3131
  Lobby Monday-Friday: 9:00 a.m. to 7:00 p.m.
  Saturday: 9:00 a.m. to 4:00 p.m.
  Sunday: 10:00 a.m. to 3:00 p.m.

Onalaska
1807 East Main St., Onalaska, WI 54650
Phone: 608-787-4500 or 800-755-0055
Fax: 608-783-5650
  Lobby Monday-Thursday: 9:00 a.m. to 5:30 p.m.
  Friday: 9:00 a.m. to 6:00 p.m.
  Saturday: 8:00 a.m. to Noon
  Drive-up Monday-Thursday: 7:00 a.m. to 5:30 p.m.
  Friday: 7:00 a.m. to 6:30 p.m
  Saturday: 8:00 a.m. to Noon

Holmen
1404 S. Main St., Holmen, WI 54636
Phone: 608-526-2300 or 800-755-0055

  Lobby Mon, Tues, Wed, Thurs: 9:00 a.m. to 5:30 p.m.
  Friday: 9:00 a.m. to 6:00 p.m.
  Drive-up Mon, Tues, Wed, Thurs: 7:00 a.m. to 5:30 p.m.
  Friday: 7:00 a.m. to 6:30 p.m
  Saturday: 8:00 a.m. to Noon

Surcharge Free ATMs
Enjoy Surcharge-Free Access at 28,000 CO-OP Network ATMs
Altra is a member of the largest credit union-only ATM network in the country. CO-OP Network membership provides surcharge-free access at 28,000 ATMs, which includes 5,500 7-Eleven locations throughout the U.S. and Canada. CO-OP Network’s membership has access to over 800,000 ATMs worldwide through links to NYCE, STAR, Cirrus, Pulse and Plus.


Please note: Altra cannot accept or process deposits made at ATMs. Even if an ATM in the Co-op Network accepts deposits, it will not accept deposits to Altra accounts. We are sorry for any inconvenience. You can make deposits at Nationwide CU Shared Service Centers.

Nationwide CU Shared Service Centers
Find locations near you
Altra is part of the Nationwide Credit Union Shared Service Center Network, which allows members of participating credit unions to do their banking at any credit union in the network.
Make deposits, withdrawals, loan payments, transfers and other financial transactions in person and in “real time”, just like you would at an Altra branch office. A special CU Service Center deposit slip will be available Shared Branches for you to use.

Virtual Locations
Access 24 Free Online Banking
 

Log on to www.altra.org and click Online Banking to check account balances, transfer money, make loan payments, track debit card, credit card, and paper check transactions. Access e-statements, transfer funds to or from another financial institution and more.

How to use Online Banking
• Log on to www.altra.org
• Click the Online Services button (top left)
• Choose Online Banking
• Enter User ID: (Altra account number)
• Enter Password
• Enter Enhanced Login Security password.

First-Time Users
You will need to provide an answer to a Challenge Question that will be used for Enhanced Login Security. You will also be asked for your email address and if you wish to enroll in free Online Bill Pay and Presentment. Follow the screen instructions and contact Altra at 800-755-0055 if you have questions. Online Banking users are automatically registered to receive free online eStatements and free online check images.

Enhanced Login Security
Help protect against I.D. Theft and online fraud. Log into Online Banking, provide an answer to your Challenge Question, and check the box to add Enhanced Login Security to your computer. You will now be able to sign on from that computer without answering the Challenge Question each session.

If you log on to Access 24 Online Banking using a computer that is not set up with Enhanced Login Security (such as at a friend’s house), you will be asked to answer your Challenge Question for security.


Access 24 Free Bill Pay
  To use the optional Access 24 Bill Pay system, click on the Bill Pay tab in the Online Banking system. The Access 24 Bill Pay system lets you specify who to pay, the amount, the date the payment is due, and whether you want it to be a one-time or a recurring payment. You can send payments to any U.S. company or individual. All payments are deducted from your Altra checking account on the processing date specified.

Call 24 Free Telephone Banking
  Call 24 is Altra's free Telephone account access system. You can access your account, make transfers or loan payments 24 hours a day, 7 days a week. You can even set up cross-account transfers to deposit money into a child or spouse's account. To set up your PIN, stop in or call 800-755-0055.

Call Center
  Real Altra Member Service Reps are available Monday-Friday from 7:30 a.m. to 6:00 p.m. Central Time. Call 800-755-0055 to open a new account, transfer funds, receive account information and more.

24-Hour Lending Center
  Call 800-755-0055 and apply for a loan or credit card 24 hours a day, 7 days a week. Please have your social security number and your monthly income available (and your spouse's if applicable).

Online Loan Application
  Click on the "Apply for a Loan" button on Altra's home page under online services to use our secure loan application to apply for a vehicle or personal loan or a credit card. Just fill in the blanks and click to submit. You'll receive an immediate e-mail response.

E-mail
  General info: info@altra.org
Consumer loan info: lending@altra.org
Mortgage info: mortgage@altra.org
Automatic payments/ACH/EFT: info@altra.org